FAQ
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We believe in clear, transparent pricing based on vehicle type, dates, and demand. Longer rentals qualify for automatic discounts and each rental includes 200 free miles per day.
Each rental includes 200 free miles per day. Additional miles are charged at a standard rate and clearly shown before confirmation.
You need a valid U.S. driver’s license, a credit or debit card in the renter’s name, and the renter must be at least 21 years old. Under-25 renters may incur an additional fee.
Pick-up and return are by appointment at a temporary offsite location in San Jose. Exact instructions are confirmed after booking. Local delivery within 5 miles may be available for a small fee.
Renters must be at least 21 years old. An underage fee applies for renters under 25 due to insurance requirements.
Standard returns must align with office hours; pre-scheduled after-hours returns may be possible with advance notice.
No. Commercial use such as Uber, Lyft, DoorDash, etc., is strictly prohibited and voids the rental agreement.
Vehicles are permitted only within the contiguous 48 U.S. states. Travel outside this region (including Mexico or Canada) is not allowed.
Yes. Renters must have minimum liability insurance. If personal coverage is insufficient, optional contingent and collision protection plans are available.
Vehicles must be returned with the same fuel level as at pickup. A fuel recharge fee applies if returned short.
A valid credit or debit card is required. Prepaid cards are not accepted.
Yes — extensions may be requested before the rental period ends and are subject to availability and approval.
There is a 30-minute grace period. After that, additional charges may apply.
No. Smoking is strictly prohibited in all vehicles, and cleaning fees may apply.
Yes, additional drivers may be added and fees may apply unless covered by the renter’s policy.